Quality Engineer (m/w/d)

EVE Energy Co. (EVE) wurde 2001 gegründet und 2009 erstmals an der Shenzhen GEM notiert. Nach 21 Jahren rasanter Entwicklung ist EVE heute ein globales Lithium-Batterie-Unternehmen mit Kerntechnologien und Lösungen für Verbraucher-, Energie-, IoT- und erneuerbare Anwendungen.

Die EVEGermany GmbH ist eine Tochtergesellschaft der EVE Energy Co Ltd mit Sitz in München, Deutschland. Wir bieten Ihnen ein vielseitiges Umfeld mit neuen Herausforderungen und nachhaltigen Chancen, in dem Sie wachsen und sich weiterentwickeln können.

Quality Engineer (m/w/d)

• Serve as the core liaison between the company and key German customers, responsible for daily communication, relationship maintenance, and timely response to customer needs. 
• Receive and handle customer quality complaints, collaborate with the domestic after-sales quality center, R&D, production and other departments to promote problem analysis, solution formulation and implementation, ensuring the closure of customer complaints.
• Collate customer complaint data and feedback to the domestic team, track the effectiveness of solutions, and prevent recurrence of similar issues. 
• Coordinate cross-departmental resources, feed back quality trends in overseas markets, and provide references for product improvement.

• Bachelor's degree or above in engineering-related majors (such as mechanical engineering, electronics, materials, etc.).
• Fluent in German or English, capable of using them as working languages. 
• At least 2 years of experience in after-sales quality or technical support, with a background in manufacturing preferred; experience in cross-border collaboration is a plus. 
• Proficiency in quality tools such as 8D and FMEA, with abilities in problem analysis and cross departmental coordination.
• Ability to understand and troubleshoot problems in software and electronics, mechanical, and electromechanical systems. 
• Good presentation and communication skills. 

• Ability to work in a team environment.
• Skills to communicate ideas clearly and concisely.
• Excellent active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Skill to plan work in order to meet deadlines.
• Ability to work independently.
• Willingness to travel occasionally (nationally and internationally)