Business Administrator (Eschborn Office)

Medtrum GmbH develops and commercializes innovative solutions designed to enhance the quality of life for people living with diabetes. The company has pioneered the development of a series of revolutionary products that have completely transformed the approach to diabetes treatment.

We’re now looking to welcome a Business Administrator to our dynamic, fast-growing team in Eschborn! As a key member of our local team, you’ll deliver efficient, proactive administrative support to our sales, marketing and training functions—empowering these teams to excel and ensuring the seamless day-to-day operation of our office.

Business Administrator (Eschborn Office)

The role of the Medtrum Germany Business Administrator

• Your external contacts: Patients, Healthcare Professionals, Home Care Providers and Insurance Companies
• Your internal contacts: Training and sales team and other office staffs 

Duties and responsibilities:

• Handle complaints and provide technical support for inquiries related to Medtrum medical devices
• Enter and process orders, inquiries, and complaints
• Process quotes and invoices within the healthcare sector
• Coordinate patient training activities
• Maintain and update master data
• Respond to customer inquiries via telephone and in writing
• Submit cost estimates to health insurance companies and customers
• Assist with general office administration and other ad-hoc tasks

Your profile:

• Completed commercial training, preferably in Business Administration, or equivalent qualifications
• Proactive, responsible, independent, and customer-oriented
• Strong communication and interpersonal skills
• Exceptional attention to detail and follow-up capabilities
• Excellent verbal and written communication skills in both German and English (proficiency in Chinese is a significant advantage)
• Advanced computer skills, particularly in Microsoft Office (Word, Excel, and PowerPoint)
• Reside in the Rhein-Main region (Eschborn area)

So don't hesitate, we're waiting for you!