WOK CHEF

ABOUT VIKING
Viking (NYSE: VIK) was founded in 1997 and provides destination-focused journeys on rivers, oceans and lakes around the world. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences for The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler in the 2023 and 2024 Readers’ Choice Awards. Viking is also rated a “World’s Best” for rivers, oceans and expeditions by Travel + Leisure. No other travel company has simultaneously received the same honors by both publications.

WOK CHEF

PURPOSE OF POSITION
To provide at all times high standards and consistency of outstanding food quality by preparing meals to the fullest satisfaction of Viking Cruises guests. To support the Executive Chef and Sous Chef within his scope of work and be aligned within the set financial budgets. To ensure a high level of quality in every aspect of the food service operation while creating a friendly and guest-orientated service culture to ensure guest, both internal and external, satisfaction and repeat business, which in turn will increase revenue and profitability of the company.

ASSIGNMENTS/RESPONSIBILITIES
This document is not a definite overview of the expected responsibilities, tasks and duties. Items can be added in the future accordingly. The holder of this statement can be asked to take on other tasks in addition of the ones stated on the paper.

• Replacement of Sous Chef in absence
• Ensuring professional production and distribution of all meals for guest and crew in accordance with company standards, menu cycle and recipes
• Ensuring food safety, highest level of cleanliness in the galley and production areas at all times in accordance with Viking standards and HACCP procedures
• Assistance in supervising, training and motivating of galley team
• Separation and disposal of waste / garbage
• Ensuring correct handling of all equipment and products
• Conduction of stock takes; inventory according to company procedures
• Preparation of opening and closing ships at start and end of season
• Assistance in other departments upon instruction from supervisors (if required)
• Performance according to company standards and HACCP rules
• Participation in loadings
• Correct storage of stock; establishing of par levels, inventory according to company procedure
• Active participation on onboard training programs

TEAMWORK
Outstanding flexibility: must be able to work during different times of the day, under pressure and reflect at all times, even under difficult conditions, a positive can-do attitude and the best image of Viking

PRODUCT KNOWLEDGE

• Be fully proficient and knowledgeable about all relevant recipes, menu cycles, and function sheets
• Become knowledgeable about itinerary-related ports of call and shore excursions
• Full knowledge of the daily program

KPI PERFORMANCE

• Positively contribute in achieving / succeeding the KPI goals (quality and financial) for the Galley Department, as well as for the entire Food and Beverage Department
• Strong motivation to achieve the company goals and objectives

SECURITY

• Full knowledge about safety & security procedures
• Participations in all training concerning safety & security, fire prevention, evacuation exercises as required by the company

YOUR PROFILE

• Graduation from a culinary school required, and additional degree with hospitality focus preferred
• Minimum of 2 years previous experience required in an upscale cruise line or hotel of comparable size of which minimum 1 year in the similar position in the scope of the galley operation
• Must be able to deal correctly with confidential information and must be discrete
• Must be well groomed and maintain impeccable hygiene standards
• Extensive walking required and ability to stand on feet for a long time
• Hours may vary based upon organizational needs and operational demands
• Guest focused, service oriented, positive personality and professional appearance
• Flexible and stress resistant, team player, shows commitment

GUIDELINES AND REGULATIONS

• Implement PSO policies, procedures, standards, as laid out by the management
• Ensure appropriate appearance and clothing according to the updated grooming standards
• The company reserves the right to change this job description if necessary, at any time