WAITER

ABOUT VIKING
Viking (NYSE: VIK) was founded in 1997 and provides destination-focused journeys on rivers, oceans and lakes around the world. Designed for curious travelers with interests in science, history, culture and cuisine, Chairman and CEO Torstein Hagen often says Viking offers experiences for The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler in the 2023 and 2024 Readers’ Choice Awards. Viking is also rated a “World’s Best” for rivers, oceans and expeditions by Travel + Leisure. No other travel company has simultaneously received the same honors by both publications.

WAITER

PURPOSE OF POSITION
You ensure a friendly and professional service in the restaurant and bar area to the fullest guest satisfaction and in accordance with Viking China Outbound Standards.

ASSIGNMENTS/RESPONSIBILITIES 

• Professional, welcoming and sales orientated F&B service
• Assignment in restaurant (station of approx. 25 to 30 guests) and bar
• (including coffee station and sundeck)
• Restaurant and bar setup following instructions from supervisor
• Preparation and operation of F&B activities (cocktail parties, Tea time, Café lunch) and special events 
• Correct handling of all products, materials and equipment (glasses, cutleries and crockeries etc.)
• Tallying of sales transactions
• Cleaning of service working areas in accordance with HACCP rules
• Conduction of stock takes; inventory according to company procedures
• Preparation of opening and closing ships at start and end of season
• Assistance in other departments upon instruction from supervisors (if required)
• Performance according to company standards and HACCP rules
• Correct storage of stock; establishing of par levels
• Active participation in onboard training programs
• Luggage duty on embarkation and disembarkation day
• Participation in loadings

DUTIES 

• The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job
• The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff
• Conduct and appearance in accordance with the rules and regulations of Viking China Outbound

QUALIFICATION PROFILE

• Min. 2 years professional experience as Waiter in 4 or 5* hotel or restaurant 
• Knowledge of wines and other beverages
• International experience/experience on a ship is an asset
• Excellent Mandarin skills, English is an asset 
• Ability to work independently, service and sales oriented and guest focused positive personality, neat appearance 
• Flexibility and stress resistance, team player, commitment

GUIDELINES AND REGULATIONS

• Job Description
• Contract
• Company Rules and Regulations
• Onboard ABC
• Viking College
• Uniform Regulation 
• F&B Manual