(Senior) Pre-Sales Technical Support - European Region (full-time, m/f/d)

ARE YOU LOOKING FOR AN EXCITING CHALLENGE? Do you want to grow together with a young, multicultural and fast-growing company that specialises in the field of future? Then Absen GmbH is exactly the right platform for you!

Absen GmbH is the European Headquarters of Shenzhen Absen Optoelectronics Co., Ltd., founded in 2001 in China. Within 23 years, we have become a global leader of LED display provider with products sold in more than 120 countries and regions. Driven by our corporate culture: Integrity, Gratitude and Responsibility, we are committed to innovation and excellent customer service.

(Senior) Pre-Sales Technical Support - European Region (full-time, m/f/d)

YOUR CHALLENGES:

• Support the Sales Manager during customer visits and exhibitions, presenting LED display product features, solutions, and technical proposals.
• Prepare Bill of Quantities (BOQ) and explain technical aspects related to large-screen project designs while addressing customer inquiries.
• Conduct product demonstrations and technical training for end users, distributors, and system integrators.
• Utilize AutoCAD to design LED screen solutions for various industry applications.
• Act as the main technical contact for customers visiting the Germany product showroom, providing expert guidance and demonstrations.
• Gather and analyze customer feedback, offering valuable insights to the product design team.
• Support in LED display loan management.
• Travel within EU countries and the UK for business purposes

YOUR PROFILE:

• Strong proficiency in written and spoken English (both written and spoken) is a must; proficiency in Chinese or German is a plus.
• At least 3 years of experience in pre-sales, technical support, or system integration.
• Background in audio-visual, security systems, or system integration is preferred.
• Knowledge of LED display technology, including Novastar controllers, AutoCAD, and mechanical components, is a plus.
• Strong communication and presentation skills with the ability to translate complex technical concepts into customer-friendly solutions.

YOUR BENEFITS:

• A pleasant working atmosphere with an amazing team
• Open and international culture and flat hierarchy
• Compensation will be based on the role, industry standards, and the candidate's experience.
• Training opportunities and Career advancement
• 30 days annual leave
• Free parking and drinks

Motivated and committed employees are essential to the success of our company. At Absen, you can expect interesting and challenging tasks, as well as friendly and cooperative colleagues that support you in achieving career success in the promising LED industry.

Do you want to become a member of Absen Family?

We are pleased to receive your application and get to know you. To apply for this position, send your complete application (CV, Cover Letter and Certificates) to zmao@absen-europe.com

Your contact: Ms. Mao, Tel: +49 6105 718941 22