经过三年高速发展，Autel 新能源已成为欧洲领先的充电桩产品解决方案提供商。
我们拥有120名员工，分布在英国、法国、德国、荷兰、意大利、西班牙和瑞典7个实体子公司。4个欧洲本地培训中心为您提供专业的产品技术培训。2个本地合作仓储中心确保产品稳定供应。2个本地研发中心致力于持续产品创新。
Autel 新能源 AC 和 DC 系列产品凭借过硬的品质和优质的本地化服务，深受欧洲能源公司、CPO 和经销商的青睐。
Technical Support
Job Description:- Responsible for pre-sales/after-sales technical support for EV products: technical support for customers during sales; debugging and related technical support during project start and delivery; product technical support after delivery;
- Timely handle product technical issues reported by customers, be responsible for tracking technical issues reported by customers and ultimately solving them, collect customer needs and provide feedback to the R&D department;
- Responsible for collating, summarizing, analyzing customer issues and technical needs of the German-speaking industry, promoting R&D improvements and product upgrades;
- Edit product technical information and training content, and compile maintenance cases.
Job Requirements:
- Bachelor degree or above, 2 years or above related work experience, electric power, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering and other science and technology majors;
- charging pile, new energy industry work experience is preferred;
- Strong working methodology, strong execution ability, good pressure resistance, good team spirit;
- Strong learning ability, good service consciousness, strong sense of responsibility, meticulous and rigorous work;
- Strong self-driven ability;
- Fluent in English, German language preferred.
- Competitive salary
- Long-term contracts available, with assistance in obtaining work visas
- Comprehensive onboarding training
- Positive work environment
- Regular team-building activities
- Paid vacation
Do you want to join us? We are pleased to receive your application and get to know you. To apply for this position, Please click the "Apply" button to submit your resume.