Asset Operation Technician

Titanicom Tech Limited, founded in Hong Kong, owning operations in Beijing, Shenzhen, Xi'an, Indonesia, Malaysia, USA, India and Singapore, is a IP/IT service integrated platform that aims to serve the telecom operators worldwide. In our whole-hearted to the superior standards of professional service experience, Titanicom provides one-stop service for customers, covering almost 100 countries. We are preserving an open environment, cultivating enduring passion towards work.

Asset Operation Technician

Responsibilities：

• Be on duty during 5×8 working hours, able to respond to urgent requests after working hours or provide on-site support.
• Strictly comply with asset management red lines and Alibaba’s integrity, compliance, and legal requirements, ensuring workflows are compliant and legal; no unauthorized coding, concealment, or violations.
• Strictly follow asset SOP to perform warehouse access registration management and asset entry/exit registration management.
• Be familiar with asset management tools and platforms; respond to and execute work orders in accordance with SLA requirements, ensuring SLA compliance rate and accuracy of asset information; possess ability to propose optimization suggestions for asset management and work order processes.
• Be familiar with and comply with IDC environment and asset security management standards; strictly manage all aspects of asset storage, transportation, entry/exit, and decommissioning according to asset SOP; ensure assets are not damaged and data security is maintained; possess ability to propose optimization suggestions for environmental safety and asset safety control measures.
• Execute full inventory of data center assets, ensuring consistency of asset location, SN, status, model, and record accuracy (100%); proficient in using asset management tools and related software for fast data retrieval, analysis, and abnormal data extraction.
• Familiar with asset management project management processes, with basic capabilities in risk control, progress control, and project acceptance during project implementation, as well as the ability to empower teams and improve efficiency.

要求：

• 全日制大专或同等学历及以上
• 3年以上工作经验
• 技能要求：熟悉数据中心常见的各种设备，例如交换机、服务器，常见的配件和耗材如光模块、板卡、光纤等；具有仓储管理经验； 熟悉仓储环境要求，以及防尘防潮措施；善于主动发现并解决问题；
• 语言要求：本地语言+中文