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Technical Support Engineer

Job ID:

00053917

City:

Schwalbach am Taunus, Germany

Employment Type:

Full time positions

Created at:

19.09.2022

SolarV GmbH with the brand "enjoysolar" is a global manufacturer and distributor of PV products. We use new advanced manufacturing technologies to produce high quality solar cells and high performance solar modules in residential, commercial and public sectors. We also provide solar solutions and mounting accessories for commercial, residential, garden, camping, RV, yacht, boat and recreational facilities.

Through years of experience with a worldwide customer base, we can provide the best solutions to make your individual case a success and meet your needs. We believe that each individual can have their own independent energy consumption solution.

Furthermore, we believe it is the responsibility not only of nature, but also of the societies in which we live, to maximize the potential of renewable and clean energy. We stand together for our future.

Your tasksand Responsibilities:

  • Provide technical support to the customer service team in resolving technical issues related to installation, setup, and usage
  • Maintaining communication with the factory to track and provide feedback on the latest product upgrades and feature enhancements
  • Tracking industry developments, analyzing competing products and making suggestions for product line adjustments
  • Organize relevant technical training within the company or for customers
  • Provide technical support for testing of the company's products
  • Creating and improving technical product documentation


    Your qualifications:

    • Fluent in German、English and Chinese, at least B2 level in German
    • Background in electronics, photovoltaic, electrical engineering, etc. preferred
    • Strong communication skills and teamwork skills


      Comprehensive benefits:

      We offer you a future-oriented and opportunity-filled working environment in an atmosphere characterized by team spirit and collegiality.

      Extremely competitive salary and numerous additional benefits.


      Contact:

      Ms:  Feng
      Tel: +49 (0) 61969076877
      Am Kronberger Hang 2, Schwalbach am Taunus, Hessen 65824 DE