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Quality Manager China – B2B Appliances - Ecommerce

Job ID:

00045046

City:

Guangzhou, Guangdong, China

Employment Type:

Created at:

05.01.2021

Expondo China with three offices in Shanghai, Hangzhou and Guangzhou is the 100% subsidiary of Expondo GmbH, which is headquartered in Berlin, Germany. Expondo with 300+ employees and yearly growth rates of 50% is one of the leading B2B Small and Medium Business platforms for professionals in Europe.

 

·         The company modifies, procures, and sells expert niche products into major markets through a multi-channel distribution model.

·         Develops and delivers own brands with high margins and unique quality products which separates Expondo from its' competitors.

·         Profitable growth for every single year in business since the founding in 2009.

·         Senior leadership staff which is committed to continuous growth and has direct experience in the eCommerce business.

 

Expondo is maintaining their Niche Industry Position in Four Major Verticals:

1) Foodservice Equipment & Services (FE&S)

2) Professional Tools

3) Industrial Equipment

4) Sport & Health

Our focus is to providing high quality products to users that enables them to have a remarkable product usage experience.

Do you want to be part of a 40-60% annual growth?

Do you want to be part of a small team and manage the product quality along the end to end supply chain of a fast growing business with three locations in China and Europe servicing the EU market ?

Do you want to strengthen the voice of the customer and use insights to improve our supplier product quality ?
  • A key position with great opportunity to make a difference and be highly creative in a fast moving E-commerce environment !

Role Description

The incumbent will be responsible for delivering product quality improvements year on year and integrate the existing teams activities for product testing & approvals, Quality Control & Assurance and Supplier Quality Enabling.

He/she will be the worldwide Go-To person for all quality topics for our management he/she will coach the related teams in China and in Europe in all related quality topics.

Manages product quality end-to-end together with our suppliers:

  • In consultation with the Management, objectives, policies, processes on short and long term, makes sure that the company Objectives and Key Results can be met.
  • To lead and manage process changes and projects across cross functional teams and locations, such as implementation of digitized pre-shipment-inspection and implementation of a companywide QMS.
  • Develop and direct quality strategies throughout organization that promote efficient, agile, and compliant processes for product launch including collaborate with cross-functional stakeholders to deliver innovative consumer-driven activities (consumer understanding and retail study) to meet consumer needs and reach market faster.
  • Other related tasks to be assigned.

To succeed in this role you must have:

  • A master degree in Mechanical Engineering, Mechatronics, Production Management or such with Quality Management exposure from a reputable university
  • You should have 10+ years working experience in a leading international company, with experience in B2B and industrial appliances, professional kitchen appliance, power tools or such
  • Western National with Fluent English communication and capability to mastering the Mandarin language because most of our team members and suppliers communicate in Mandarin
  • Experience in working directly with suppliers in China
  • Ability to work in remote leadership role due to situation that team members are based in several locations in China and Poland
  • Extensive experience managing supplier quality responsible people in China
  • Experiences with quality of electronic components, various production processes (metal, plastic injection molding, assembly)
  • Understanding of production processes and experience advising factories on proper QC processes (IQC, IPQC, FQC, etc.)
  • Experience working in international company, in managerial position across multiple teams, projects and products
  • Strong management sense and is willing to further develop management skills and responsibility
  • Significant deep experience with statistical analysis and data
  • Report and hand all issues in a professional manner
  • Able to coordinate various quality issues and update on a daily basis
  • Strong interpersonal & communication and training skills
  • Honest, keen in details, hard working, team player and responsible
  • Self-motivated, able to work independently and under pressure
  • Able to travel around Guangdong frequently

Functional competency:

  • Industrial appliance, B2B appliances and tools domain knowledge
  • Experience in applying Quality methods such as 6Sigma, ISO9000, 5Why, Ishikawa, etc.
  • Product Engineering, Product Design & Development, Testing exposure
  • Patent procedures and exposure

Technical/Team Management Competency:

  • Management experience
  • Statistic and Engineering data analysis
  • Supplier management
  • Project management exposure- Milestones, Cost, Quality, Time
  • Experience in working with OKR methodology is an asset

 

Other Competencies :

  • Stakeholder Management
  • Strong analytical ability, time management, interpersonal relationship, communication, creativity.

A competitive salary compensation package will be offered to the right candidate. Very collaborative team culture, an opportunity to join in a top brand house in the retail industry and being part of an agile team in the region plus the exposure to the company in EU in a fast growing market is an attractive part of the role.