German/English speaking solar after-sales engineer

Growatt is a new energy company dedicated to the development and production of photovoltaic inverters, including grid-connected inverters, off-grid inverters and storage inverters, as well as smart energy management solutions for households. growatt's grid-connected inverters range from 1 kW to 250 kW, while off-grid and storage inverters range from 1 kW to 30 kW. growatt inverters are used worldwide for residential, commercial, utility-scale and other applications where electricity is stored.

Since its inception in 2010, Growatt has established subsidiary after subsidiary in Germany, USA, UK, Australia, Brazil, Thailand, India and the Netherlands to better serve its customers around the world. growatt has always maintained its investment in research and development and technological innovation to provide its customers with products and services. By the end of 2020, Growatt had shipped more than 2.6 million inverters to over 100 countries and territories worldwide. According to the latest IHS Markit ranking of inverter shipments, Growatt is the world's number one manufacturer of residential PV inverters.

In order to expand our German team, our German subsidiary needs to recruit four additional after-sales engineers: German/English as working language.

German/English speaking solar after-sales engineer

Your tasks:

1. Responsible for assisting foreign colleagues in communicating with the domestic head office and their problem support.
2. Responsible for the technical support of European products. Respond quickly and resolve customer needs quickly.
3. Accompany sales on customer visits and provide technical support when necessary.
4. Guide installers in the installation, monitoring, maintenance etc. of products.
5. Collation and translation of technical documentation. Summary of product and service information from competitors and feedback to head office for improvement.
6. Customer training: Training of dealers, installers on products and warranty processes.

Requirements for appointment:

1. Graduate in electrical and electronic engineering and related disciplines. Experience in electrical and electronic work is an advantage.
2. Fluent in German / fluent in English, reading, writing and speaking as working language. Knowledge of Chinese will be an advantage!
3. Excellent knowledge of Office Word, Office Excel and other Office software.
4. Independent, goal-oriented and responsible way of working. Good task planning and execution skills.
5. Excellent benefits package, details to be determined based on interview.

Job location: Bad Homburg

We would like to invite you to work with us.

Please visit www.ginverter.com to find out more about the company.